- Powerful airflow combined with a HEPA 11 filtration system
- The LED headlight brightens even the darkest corners.
- Quick-drying carpet shampoo process provides professional results at a fraction of the cost
- 5 Year Full Warranty
- Carpet Shampooer included
Brand New for 2013 the Kirby Sentria 2 includes Shampoo cleaning system to maintain carpets and rugs.
The filtration system on the Kirby Sentria uses the Kirby HEPA Filtration Bags that capture 99.97% of all airborne allergens. The outer bag then follows up behind has a final layer of protection, capturing even the microscopic particles that most other vacuums will exhaust back into the air.
Also included with this Sentria is the Kirby Carpet Shampooer system. With this you can have near the same results as you would if you had a professional come out and clean your carpets with the Shampoo system.
vacuum
best performance worst sales tactics,
I am writing this because I feel that there is a bad rep about this product and it is misleading. Here are some facts that you should be aware of:
1.They mislead my wife to believe we were getting a free carpet cleaning on two rooms at no charge (over phone) and that they would be at my house at 5pm to do it.
Now my wife is not someone who will fall for sale tactics as we got wound into a home security system that way (although I am happy with it now) and told me that the lady on the phone said nothing about a vacuum just that we had to sit through the speal while they cleaned the carpets.
2. The demo literally took 4.5 hours total!
yes we did get the guy to clean the carpets but it took a while to get to that point and it also takes so long cuz they use the sample pads and the sample attachment (uses 1/3 power they claim). NOW I used to be in retail and I understand the idea of a demo and that you want to paint the big picture etc. but it was ridiculous how long he stayed there.
3. HERE IS WHERE YOU WANT TO PAY ATTENTION: the performance of the kirby in my home was unbelievable (in a good way) purely a 10/10.
My wife was automatically sold (as was I) in what it could pick up in terms of dirt. I have done extensive research on the kirby models Sentrina 1 and 2 (2 being the 2013 model and lighter wieght and more suction power) and it beats EVERY VACUUM out there (even the dyson animal complete $650 pink one we were thinking about buying…which I was shocked at how much it beat it by).
4. The weight of the kirby is HEAVY. almost 20-25 lbs in fact.
so if you have trouble with lifting heavy things then i would say get a dyson for the stairs,basement, or anything that you need to lift the vacuum for. in all my research this is where the kirby looses out in comparison. That is why an overall score for the kirby does not put it at the top unless it is in performance/filtration.
5. the attachments are many and useful if utilized
the reason i say this is they want to sell you all the extras (like the 80 zippbrush and 350 shampoo and anything else they can really. It does come with a nice caddy for all of it but again they are only great if you use them. and by use them i mean you set aside a day to learn how to attach everything and do it efficiently. Now i know not everyone has that kind of time but you do have to put some effort into learning how it all works together. when the salesman was doing it it took him less than 10secs each one to attach, or remove front of vacuum. I know he has had hours of practice (not just cuz he spent hours in my house) but because he is a salesman. if you don’t utilize the attachments you are wasting money buying the extras.
6. the carpet shampooer really works!
we had previously had carpets cleaned about 8 months ago before the demo and was told there were spots that would just not come out unless we replaced the carpet. Was not really a big deal to me so we never did. Kirby cleaner actually got the worn area cleaned and looking newer. I couldn’t believe it. so to keep it short it does work, you just have to vacuum over the spot again within 24 hours to get rid of any moisture feeling (according to instructions).
7. SO BY NOW YOU ARE WONDERING ABOUT PRICE. well at least in the demo thats where my brain was. in my research, everyone has had different starting points. ours was 2500. Saying no went down to “employee price” of 1850 +tax. I still said no (as i agreed with my wife we would politely say no to EVERYTHING they offered before the demo started). then the salesman proceeded to show me monthly payment options. again i said “not going to buy on credit. I have a rule against that and we only buy everything in cash these days. if we do not have it we do not buy it” (i know shocking that an american would not want to use credit anymore). in the end he asked if i was interested in buying the previous model (sentrina 1) and said the wieght, and power differences were the main things other than color. that started at 1100. I still said no but offered that I would buy it if he would sell it for 500 (which is the price i found on AMAZON.COM for the dyson I previously mentioned). He said he could not personally authorize that but would check with the boss (cuz he can authorize that). I told him great as he cleaned my carpets. The “driver” came into our house and was an elderly man who obviously makes a lot of money selling these things. I was hospitable to him even though I did not get a good feeling about him. at this point I felt that they were trying to puch me and now that he came in I was definitely not going to buy anything. He tried to give me the whole credit deal, i told him my rule, he asked why. i said “cuz my wife and i are newly weds (9 months) and i have more student loan debt that 30 of your kirbys. so we are eliminating any debt we can and not adding any.” He made one last attempt to take off 500 of the…
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One of the best vacs around.,
Kirby vacs can not be beat! You get what you pay for. However, I would not buy a “new” one from any web site. You only get the actual Kirby waranty from an actual authorized Kirby salesman.
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To clarify,
Hey everyone! To introduce myself, i am an authorized Dealer Rep for kirby in southern california and have been with them for a few months now. after learning everything about the kirby and learning about the different things i thought i should say something after reading the reviews. We are definitely not scamming anyone. In fact were not even supposed to sell it below 3495 for any reason unless authorized by our boss. (we have a few for each distributor) The reason why we do warranties for in home demos only is because its the only way we sold it for near 100 years.
reasons?:
1. the only true way to see its full power
2. Buying online means its either stolen, or is an imitation with parts that are not authorized kirby parts. making it a weaker system.
3. If you are buying it that cheap online, you are probably buying stolen merchandise. I’ve seen it happen more times than i can count.
In 3 homes this month alone homeowners told me that they got a kirby but it wasn’t working correctly, after asking for their warranty card and looking at the machine, it was an imitation. IT HAPPENS ALL THE TIME WITH ONLINE BUYS.
do not trust buying this machine from anyone online period. This is for your protection, we care about our customers. In fact for every one i sell in home i leave my cell number in case they ever have any questions or need anymore help. I have gone out on my days off to reteach my customers how to use it. Kirby is literally the best place i have ever worked. Nothing they tell you about the machine is a lie. We are not allowed to lie and theres no reason to. In my training class, “if you ever lie about anything that the machine does, you will never touch our stores kirbys again….ever” is written in my head. I’ve never heard a boss say that to me, instantly was hooked in the job.
also the only complaints ive ever heard about the kirby was the weight and price.
Price: you buy once, its good forever, with warranty and rebuild plan, you never worry about another home care product purchase again.
Weight: reason for this weight is durability, plastic is light, but cheap. Kirby is known for Quality, reliability, durability, and performance. Durability is a huge factor, would you rather have something breaking all the time, or something that you can batter a few times (from accidents) and not worry about any damage.
i would take a 20 year old kirby over a new dyson anyday. This isnt my job talking, this is me talking. ive seen everything out there. Nothing beats the kirby.
ALSO, all your local dealers work PURELY ON COMMISSION! rather than spending millions of dollars on advertisements, kirby uses that money to give jobs to americans and take care of their employees. By buying online, you are only hurting these workers and the economy. Just so you know.
I care about existing, new and future customers. When i have time i will respond to any questions via email. (crystallized.the.dj@gmail.com) i will not charge to help. I will make sure you end up happy with your purchase.
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